Monatsarchiv: November 2016

A guideline for a good communication is: ask questions and listen for the answers. So, you should not keep a monolog or talk into. Instead you should involve you communication partner. This can be done by asking open questions and … Weiterlesen →

You encounter resistance at a necessary change? This rejection will only move away if the willingness to change exceeds the resistance. It is nearly impossible to decrease the resistance of somebody but it is quite possible to increase the willingness … Weiterlesen →